Refund Policy

This Refund Policy applies to all services provided by CLKTrustTech LLP.

Discovery engagements

Discovery engagements are billed upfront and fully refundable within 5 business days of kickoff if you decide not to proceed and no deliverables have been accepted.

Ongoing engagements

Ongoing engagements are billed on a recurring basis per the Statement of Work. Either party may terminate with 14 days written notice. Fees are prorated to the effective termination date. No refunds are provided for work already delivered and accepted.

Fixed-scope projects

Fixed-scope projects follow the milestone schedule in the Statement of Work. Refunds for cancelled milestones follow the pro-rata calculation defined in the Statement.

Disputes

If you are unsatisfied with any deliverable, please contact us at contact@clktrusttech.com. We work in good faith to resolve concerns before any formal refund process.

How to request

Submit refund requests in writing to contact@clktrusttech.com with the engagement reference and reason. Approved refunds are processed within 10 business days to the original payment method.